Fireplace Repair

Professional Diagnostics and repairs for natural gas and propane fireplaces. Serving Uxbridge, Port Perry, Oshawa, Whitby, Ajax, Pickering, and surrounding areas.

Your fireplace is what makes your family room cozy and warm throughout the winter, enhancing your holiday experience with the one’s you love. When your gas fireplace isn't working properly, you can count on McKeever Heating and Air Conditioning for licensed gas fireplace repair services designed to restore both the warmth and the peace of mind your family deserves. Whether your pilot light refuses to stay lit, burners won’t ignite, or your blower motor is making unusual noises, our skilled technicians possess the technical expertise to diagnose and repair your system safely and efficiently. We treat your living space with the utmost respect, delivering transparent diagnostics and reliable solutions that keep your hearth operating beautifully all winter long.

Diagnostic Rate
$150.00+HST (1 hour diagnostic)
$120.00/hr+HST (after first hour)

Common Problems We Fix

Flames won’t come on

Your pilot light is burning perfectly, but when you flip the wall switch, turn up the thermostat, or click the remote control, the main logs refuse to light up. This frustrating issue is usually caused by a weak thermopile, a corroded wall switch connection, broken internal wiring, or a failing main gas valve.

For these scenarios, we use specialized diagnostic tools to track down the exact break in the electrical circuit. We clean and tighten all electrical terminals, test the millivolt output of the generator sensor, and check the valve coils. Whether it simply requires a new low-voltage wall switch, a new thermopile, or a full gas valve replacement, we resolve the issue safely so your main burners ignite instantly every time.

Pilot won’t stay lit

When pilot light constantly goes out, this is usually caused by a worn-out thermocouple (the safety sensor that detects the pilot flame), a faulty gas valve, or a clogged pilot orifice.

We don’t just repeatedly relight it and hope for the best. Our technicians use precise millivolt meters to test the electrical output of your thermopile. If it is failing, we replace it with a high-quality OEM part. We also completely clear out any carbon buildup or debris from the pilot assembly to ensure a strong, steady flame.

White film or cloudiness on the fireplace glass

A stubborn white, cloudy film developed on the inside of the glass door is a natural byproduct of gas combustion (chemical deposits from the gas interacting with the glass over time). This film can bake itself into the glass, ruining your view of the fire.

Standard household glass cleaners like Windex will ruin your fireplace glass and release toxic fumes. We safely remove the heavy glass assembly and use a specialized, non-abrasive gas fireplace glass cleaner. We fully restore the crystal-clear view of your hearth, inspect the fiberglass door gasket to ensure it is sealing tightly, and securely re-mount the assembly according to strict manufacturer safety specifications.

Soot accumulation on the logs or glass

When dark, black soot is building up on your ceramic logs or staining the inside of your firebox, this is a clear warning sign of incomplete combustion, meaning your fireplace is not getting the correct balance of oxygen and gas, or the logs have shifted out of their designated layout.

To address this issue, our technicians will completely disassemble the firebox interior and vacuum out all loose soot debris. Next, we check the burner ports for blockages and adjust the primary air shutter to optimize the oxygen-to-fuel ratio. Then, we will check the gas manifold pressure to ensure it falls within the manufacturer’s requirements. If not, we determine whether it is a gas supply issue or a faulty gas valve. After that, we check to make sure the vent is clear of any debris. Finally, we meticulously rearrange the ceramic logs back into the exact configuration required by the manufacturer's blueprint. Proper log placement is critical to prevent the flames from "impinging" on the ceramic, eliminating future soot creation and maximizing heating efficiency.

Strange noises during operation

If your fireplace is making a loud roaring, grinding, or high-pitched whistling sound while running, your fireplace needs to be shut off until we can come and take a look at it. A roaring sound usually points to an improperly adjusted air shutter, while grinding or rattling typically indicates a blower motor fan that is not properly secured, clogged with thick dust, or reaching the end of its lifespan.

Our gas technicians will conduct a full diagnostic on your fireplace’s mechanical components. If the noise is coming from the blower, we pull the motor out, clean the fan blades, and secure the mounting screws. If the motor is burnt out, we replace it with a new OEM motor. We also perform a meticulous gas pressure adjustment to eliminate whistling or roaring, ensuring your fireplace runs quietly and burns fuel cleanly.