Privacy Policy

Effective Date: [March. 12, 2026]

At McKeever Heating and Air Conditioning Inc., we are committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, request services, or engage with us in any way. By using our services or website, you consent to the practices described here. We may update this policy periodically—changes will be posted on our website with the revised effective date.

Information We Collect

We collect personal information that you voluntarily provide, such as your name, address, phone number, email, payment details, and service preferences when you request quotes, schedule our services, or subscribe to newsletters. We may also collect device information (e.g., IP address) and usage data from our website for analytics purposes. No sensitive health or financial data is collected beyond what's needed for billing.

How We Use Your Information

Your information is used to provide and improve our services, process payments, respond to inquiries, schedule appointments, send service reminders, and comply with legal obligations. We may use aggregated, non-identifiable data for business analytics or marketing. We do not sell or rent your information to third parties.

Disclosure of Information

We may share your information with trusted service providers (e.g., payment processors, customer relationship managers, or subcontractors) who need it to perform services on our behalf, but only under strict confidentiality agreements. Disclosure may also occur if required by law, such as for audits or emergencies. We do not share data for marketing without your consent.

Security and Retention

We use reasonable security measures, including encryption and firewalls, to protect your information from unauthorized access or loss. Data is retained only as long as necessary for business purposes or legal requirements (e.g., 7 years for financial records), then securely destroyed.

Your Rights

You have the right to access, correct, or delete your personal information. To make a request or withdraw consent (where applicable), contact us at info@mckeeverhvac.com or +1 (289) 423-8342. We will respond within 30 days. For complaints, you may contact the Office of the Privacy Commissioner of Canada.

Contact Us

For questions about this policy, contact:

McKeever Heating and Air Conditioning Inc.
1-7 Marietta St. Uxbridge, ON L9P 1K7
+1 (289) 423-8342
info@mckeeverhvac.com